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Taxpayers That Visited Taxpayer Assistance Centers during September and October 2002 Received More Correct Answers to Tax Law Questions Than in Prior Months December 2002 Reference Number: 2003-40-040

By Milbourn, Gordon C., Iii

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Book Id: WPLBN0000695404
Format Type: PDF eBook
File Size: 143.61 KB.
Reproduction Date: 2005

Title: Taxpayers That Visited Taxpayer Assistance Centers during September and October 2002 Received More Correct Answers to Tax Law Questions Than in Prior Months December 2002 Reference Number: 2003-40-040  
Author: Milbourn, Gordon C., Iii
Volume:
Language: English
Subject: Government publications, Economics., United States. Department of the Treasury--Appropriations and Expenditures.
Collections: U.S. Department of the Treasury Collection
Historic
Publication Date:
Publisher: United States Department of the Treasury

Citation

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Milbourn Iii, G. C. (n.d.). Taxpayers That Visited Taxpayer Assistance Centers during September and October 2002 Received More Correct Answers to Tax Law Questions Than in Prior Months December 2002 Reference Number: 2003-40-040. Retrieved from http://netlibrary.net/


Description
Government Reference Publication

Excerpt
Excerpt: This report presents the results of our review to determine if the Internal Revenue Service (IRS) provides accurate and timely responses to taxpayers? tax law questions. In addition, Treasury Inspector General for Tax Administration (TIGTA) auditors who made anonymous visits to the Taxpayer Assistance Centers (TAC) assessed whether IRS employees were professional and courteous and if the correct office hours were posted in the TACs.

Table of Contents
Table of Contents Background ...............................................................................................Page 1 Taxpayers Received Correct Answers to a Majority of the Tax Law Questions....................................................................................Page 3 Auditors Generally Had Positive Experiences When They Visited Taxpayer Assistance Centers....................................................................Page 6 Taxpayers May Continue to Have a Difficult Time Finding the Office Hours of Taxpayer Assistance Centers .....................................................Page 7 Appendix I ? Detailed Objective, Scope, and Methodology .......................Page 8 Appendix II ? Major Contributors to This Report........................................Page 9 Appendix III ? Report Distribution List .......................................................Page 10 Appendix IV ? States Visited During September and October 2002..........Page 11 Appendix V ? Management?s Response to the Draft Report ....................Page 12


 

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